Clinical Audit and Quality Assurance Unit (CAQAU)
Overview
Clinical Audit and Quality Assurance Unit (CAQAU), Is a Unit under the Executive Director, activities that aims to improve the quality of patient care by preventing errors and ensuring that healthcare services meet or exceed predetermined quality standards. CAQAU supports the development of Quality policies and procedures, conducts regular audits and reviews, does staff training and development on Quality issues, and is in control of ongoing monitoring and evaluation of QI improvement, aiming to be an Internationally accredited Hospital.
Currently, it is working in corroboration with the Clinical Audit and Quality Assurance Unit at MNH-Upanga to strengthen all QI activities within the Hospital. The Unit has Dedicated Multiprofessional staff who work collaboratively with all other staff and leaders from different Directorates and Units to promote quality improvements at MNH-Mloganzila by using working improvement teams (WITs).
Staffing at Department of Quality Assurance
- Currently we have 6 staff, dealing with QI activities in the hospital, (4 nurses and 2 DRs)
- Proposed quality committees on progress will have 22 members from different department/Sections, among which 4 Quality teams will be formed to deal with different quality initiatives like:
- Infection, prevention and control team
- Patient safety team
- 5s and KAIZEN team
- Disaster preparedness team
Dedicated and mixed skilled Quality improvement team and WITs is essential for hospital quality improvement
Quality Assurance Unit supports the hospital’s mission of “providing effective, efficient and high-quality tertiary specialist and highly specialized medical services for referred patients from all over Tanzania, as well as providing conducive environment for training and research”. All this is delivered in an environment where quality, integrity, respect, safety, and security is the core of our practice.
To be a leader in delivering exceptional patients’ care through a commitment to safety, innovation and continuous improvement, encouraging a culture where Quality is at the Heart of all clinical and non-clinical staff on their daily practices.
We care for sickness and your Emotional Part Through safe and comfortable environment
Quality improvement Values
We care for sickness and emotional part through safe and comfortable environment
- Patient Centred Care - To be recognized as the best quality unit and to make sure all patient is treated and cared in highly quality manner enhanced by our Super Specialist Status
- Accountability- be accountable on our actions and supportive to each other for the uniformity on our image to clients we serve.
- Integrity- Decency and trustworthiness
- Ethics- Role model in behavior and attitude.
- Teamwork- Competent and productive staff at all times and ensuring a smooth transition and collaboration with other staff throughout Mloganzila services.
- Patient safety- lower tolerance for errors, near error or near miss practice that ensure safety to patient throughout care, encourage the use of standardized process, protocols and procedure guidelines
- Accelerate disposal of expired, broken and worn out drugs, equipment and supplies
- Ensure availability of functional equipment, reagents, safe and potent medicines and supplies.
